Privacy Policy

Information We Collect

When you phone us about a heat pump, rebate or financing, we may collect your name, phone number, the address of the home, details about its size and heating system, your utility providers and any other information you choose to share.

When you browse this website, basic technical information may be collected automatically, such as browser type, device type, pages viewed and an approximate location based on your IP address.

How We Use Your Information

We use the information you provide to answer questions, plan and price heat pump work, determine which rebate and financing programs may apply and prepare the related paperwork.

We may also use it to keep records of our conversations, follow up on an active project and improve our services and this website.

Cookies and Tracking

This website may use cookies and similar technologies to understand how visitors use it. You can set your browser to refuse cookies, though some features may not work as intended.

How We Share Information

We do not sell your personal information. When you go ahead with a project, we share what is needed to complete it with parties such as your utility or light department, rebate program administrators, participating lenders and inspectors.

We may also share information with service providers who help run our business, and when required by law or to protect our rights or the safety of others.

Data Security

We take reasonable steps to protect the information you share with us. No method of transmission or storage is completely secure, so absolute security cannot be promised.

Your Choices

You may ask what information we hold about you, ask us to correct or delete it, or ask us to stop contacting you. To make any of these requests, call the number below.

Third-Party Links

This website may link to sites run by others, such as utility or program pages. We are not responsible for their privacy practices or content.

Children's Privacy

This website is meant for adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time and will change the date at the top of this page when we do.